Domain Names

Should you have a complaint regarding a domain name for which we are the registrar please direct your email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Should you have a complaint regarding our services or the service we provide you please in the first instance contact us via telephone on 0117 907 1880 or email at This email address is being protected from spambots. You need JavaScript enabled to view it., we will investigate your complaint within 2 business days and respond to you by email or telephone as required within 3 business days.
If you wish to make a complaint in writing please write to, Domains, Interconnect Direct Limited, Unit 47 Dixon Business Centre, Dixon Road, Bristol, BS4 5QW.

When purchasing a .uk domain name please be aware of Nominet UK Terms & Conditions as set out http://www.nominet.org.uk/go/terms

You will receive a renewal notice 30 days prior to the renewal date this will be sent via email this will include a renewal invoice which can be paid by card, bank transfer or cheque. If no response is received within 7 days a second reminder will be sent, if no response is received a third reminder will be sent 7 days prior to renewal date, should th date of renewal pass and no response is received the domain will lapse, you will have the chance to renew it but an admin fee of £35 +VAT will be charged, if you fail to renew the domain it can be purchased by another individual.

Charges .uk domain names are charged at £9.50+VAT for two years registration, this price does not include any hosting services only simple DNS services such as email redirect, web redirect. .uk domain name renewal is charged at £9.50 +VAT for two years, we reserve the right to increase this cost inline with any price rises from Nominet UK and will inform you of this at the time of renewal. .uk domain names can be transferred away to another registrar at no additional cost, renewal maybe required if transferring with 60 days of renewal date.